Change of mind
Your enjoyment of your Sophia Andrea garments is our priority. If you are not happy with your Sophia Andrea garments, our client service team will be happy to assist you clientservice@sophiaandreamoda.com.
Incorrect size
We work with locally based skilled artisans to ensure your Sophia Andrea garments fit perfectly. If your garments do not fit properly, please contact our client service team clientservice@sophiaandreamoda.com.
Faulty garments
All Sophia Andrea garments go through a rigorous multi-step quality control process both before the garments leave our manufacturer in Italy, and upon arrival in Australia before they are delivered to our clients.
If you feel you have received a faulty garment, please contact our client services team to discuss your options clientservice@sophiaandreamoda.com.
If garments are deemed to be faulty and not fit for purpose, we will provide a refund upon return of the garments.